Email support
For account access, license activation, payments, compatibility, technical issues, or privacy questions, email care@clbsync.com. This is the official published support address for Kim Launcher.
For faster troubleshooting, include your Kim Launcher version, BYD model, DiLink firmware, a description of the issue and relevant error logs if available. Please avoid sending passwords, card numbers, guest access secrets or other sensitive information.
Community and product
Join the Kim Launcher Telegram group for community discussion and product updates. For private billing, account or privacy questions, use the email address above instead of posting information publicly.
Official product website: https://kimlauncher.pro/. Kim Launcher PWA: https://app.kimlauncher.pro/.
Policies and requests
Read our Privacy Policy for how account, vehicle, location, trip and camera data is processed, or the Terms of Service for license, trial, payment and service conditions.